| All-in-one (CRM + HR + Contracts + Docs + Finance) |
Yes — 25 product areas, one platform |
No — requires multiple Salesforce Clouds + AppExchange add-ons |
| AI-native (AI agent reads across all products) |
Yes — Eva is built into the data model |
Einstein is bolted on per-cloud; cross-cloud reasoning is limited |
| CRM depth |
Strong — covers the SMB / mid-market 90th-percentile use case |
Best-in-class enterprise depth |
| Setup time |
Hours to days |
Months, typically with a Systems Integrator |
| HRIS / payroll / onboarding included |
Yes — HRSync |
No — requires Workday / Rippling / BambooHR |
| Contracts + e-signature included |
Yes — ContractsSync |
No — requires DocuSign + Conga or Salesforce CPQ |
| Pricing model |
Per active user, full suite included |
Per-product per cloud, plus per-feature add-ons |
| Total cost of ownership (50-person org) |
Predictable, single bill |
Often 3–5x higher once integrations + SI fees are included |
| Custom domain + white-label |
Built-in from day one |
Requires Experience Cloud + custom dev |
| Mobile + responsive UI |
Native, fast |
Available, often slower |